5 Things You Should Know About Growing People
Every championship team begins with the first draft pick. The people you choose to surround yourself with will make the greatest contribution to your successes or failure.
You can put candidates through a battery of psychological profiling-type tests to screen them in or out. And, while these tests are helpful, they rarely give you a sense of the “intangibles” the person possesses. So, never underestimate your intuition.
Key #1: Getting the Right People Onboard
It is important that the people you get onboard are aligned with the flavor of the organisation currently.
As the leader of the pack, you are the gatekeeper, and whoever you let in to work with your company must be the right one, or those tarnish the rest who are currently working well together.
Getting the right person onboard goes way beyond just skills and knowledge. Looking at the rightness of their attitude, is a very important criteria.
Ask yourself of the likeability factor of the person you are interviewing. If you don’t like them very much, don’t bother hiring them, because you will have to see them every other day.
Here’s a “gut” test to use for potential candidates.
- Would I enjoy sitting next to this person on a transatlantic flight? Chances are if you are calling the flight steward an hour into the flight for a seat change, they’re not a good candidate. Remember you are going to spend lots of time together.
- Would I care if they worked for my closest competition? If you start to sweat at the thought of having to sell against them, snap them up right away!
- If you were on a romantic dinner date would you want them to be your server? Do they have an attitude toward service that can match the importance of any occasion? To serve graciously in such a way that it enhances the experience of others without having to be the center of attention is one of the most crucial indicators of a great team member.
Trust your heart and trust your intuition in the hiring process. It’s how you attract and keep the people you love to work with.
Key #2: Reward employees with more ways than one…
Cash rewards can be terrific and greatly appreciated, but are not the only way to reward a team member…and in some cases, not even the most effective way.
It’s not always feasible for a company to reward its team members financially, but there are other, which proven and effective ways that won’t cost a cent!
Everyone loves praise – and public praise is the ultimate reward. Money cannot buy the power that public praise bestows. It results in increased self-confidence, self esteem, peer respect, and a heightened sense of personal value to the company.
Key #3: Prioritise their growth
Put your team members first. Don’t stunt their growth and hold them back in the same position, in the same department, just because you’d hate not to have them there. Promote them!
Even if it means losing them to another department, you will generate the respect and goodwill of all your team members when they realize that you really do have their best interests at heart, and are willing to assist them to grow. A well-deserved promotion brings it’s own rewards, and in many cases generates a pay increase anyway.
But then, isn’t it better to pay them more for doing more, than just paying them more to say “good on you, job well done?”
If you are going to pay more, allow them to earn it, and bestow the reward in the form of a promotion.
Key #4: Test their abilities and allow for mistakes
Akin to morale and confidence/ego boosting rewards, is being chosen to be part of a special taskforce or focus team. Prestige is priceless.
It also offers the team member a chance to grow and stretch their boundaries while working outside their daily routines. It will often cause them to feel like a more “important” person, and can liven up what may otherwise be a monotonous, or repetitious job for them.
As you stretch them, make allowances for learning through mistakes. Employees shouldn’t have to feel scared of taking risks, and making initiatives.
Prestige, honour, trust, and respect are all things money cannot buy, yet are all things most team members seek, and will treasure … and which, with a little creative thinking, most employers can provide at no actual or direct cost.
Key #5: Getting out of the way in your business
As the founder and business owner, in order for our business to become bigger and more successful, we have to learn how to get out of the way.
It’s our mindset that nobody else can do something better than we can, that gets us “stuck” in the business. And every time we are “stuck”, we complain about it being busy and exhausted.
Your staff can actually do their job, once you remove yourself from the picture.
Quit imprinting your way of doing things, and allow your team members to use their own approaches, and get results.
That way, problems can be solved, solutions can be brainstormed, clients can get used to working without you being around, and you can actually get the 6 month holiday you were dreaming about!
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